Company Offers Customers Broad Selection of TransPromo and ADF Applications

PHILADELPHIA, PA - March 30, 2009 - InfoPrint Solutions Company, a joint venture between IBM and Ricoh, today announced the addition of key solutions from strategic partners including DocPath, GMC Software Technology and Crawford to enable its customers to future-proof infrastructure and implement the latest technology to drive revenue. These most recent partners are focusing efforts around TransPromo, Print On Demand (POD), Print Productivity solutions and Automated Document Factory (ADF).

"Integrating the latest software products from key partners is pertinent to our strategy of bringing the best solutions to market, to meet current business demand and ensure customers remain competitive," said Enrico Parodi, Vice President WW Software & Services. "'Solutions' is our middle name and through established strategic partnerships such as these, we continue to help our customers steer through a tough market and benefit from next generation innovation."

GMC's award-winning PrintNet

The latest solutions InfoPrint is integrating into its portfolio include strategic partner GMC's PrintNet Communications Suite, which enables marketers to target their customers with color personalized advertising on transactional documents, known as TransPromo. This technique enables a brand to boost visibility by adding customized messaging to documents such as receipts and statements.

The GMC PrintNet platform is designed to save operator time and maintains continuity across all design and production functions. It integrates easily with other software and infrastructure simplifying the training, maintenance, service and integration of applications as well as personalization of content. The offering addresses critical functional requirements in high-end TransPromo, enterprise and commercial print for large direct mailers and enterprises.

InfoPrint, GMC and Best Western International, the world's leading hotel chain, recently won Xplor International's "Technology Application of the Year" award. This was for a TransPromo pilot carried out at the hotel group, using technology from InfoPrint and GMC.

DocPath for improved compliance and reduced costs

InfoPrint strategic partner DocPath's family of web-based document design and production products is designed to reduce the costs of business communications, while addressing process and compliance requirements. DocPath's solutions are principally aimed at the small to medium business (SMB) and mid-market space, as well as helping partners increase revenues and customer retention rates using TransPromo.

"DocPath, IBM, and now InfoPrint Solutions Company have a long history of collaboration in addressing the critical issues in communications of businesses large and small. We look forward to building on that experience," said Julio Olivares, CEO at DocPath.

The DocPath software portfolio includes a variety of products that enable enterprises to tailor infrastructure including integrated document generation and distribution systems for networks of external agents; remote office printing functionality, high volume document processing and a range of suites which offer more distribution options and greater input/output flexibility.

Crawford Technologies datastream transformations

InfoPrint is also announcing a strategic partnership with Crawford Technologies, extending InfoPrint's industry-leading transform capabilities to an even broader set of datastreams.

By integrating CrawfordTech's transforms, InfoPrint now offers robust support for non-AFP data streams, thereby enabling the use of InfoPrint ProcessDirector's automated workflow capabilities for many different applications and output devices. These types of workflow implementations can be done without application changes while preserving input document fidelity.

"We are pleased to be partnering with InfoPrint Solutions to help their customers extend the value of their existing applications by bringing increased flexibility and efficiency to their production operations while maximizing the latest technology developments," said Stuart Warner, VP Marketing and Sales at CrawfordTech.

About InfoPrint Solutions Company

InfoPrint Solutions Company, headquartered in Boulder, Colorado, is a joint venture between IBM and Ricoh built on IBM's nearly 50 years in the production print space and Ricoh's excellence in technology innovation. Together, the two companies are bringing to market a portfolio that includes solutions for production printing for enterprises and commercial printers, as well as office workgroup environments and industrial segments.

Operating in 36 countries worldwide, InfoPrint holds more than 200 technology patents in the printing and output related industry including the invention of the Advanced Function Presentation (AFP) Architecture, which is a de-facto industry standard for production printing environments. In 2010, InfoPrint will become a fully owned subsidiary of The Ricoh Company, joining an extensive portfolio of innovative technology brands in the Ricoh family. Ricoh Company Ltd. is 72-year-old leading supplier of office automation equipment and electronics, with fiscal year 2007 sales in excess of $22 billion, a 7.3 percent increase over the previous year.

Visit www.infoprint.com for more information.

GMC Software Technology

GMC Software Technology helps businesses implement high impact, personalized communications programs that increase customer satisfaction and loyalty, drive new customer acquisition, improve productivity and cut costs. Its award-winning PrintNet software is an easy to implement, end-to-end solution that provides full data integration and processing, design and composition, collaboration and approval, distributed output management and process automation for highly targeted print and electronic communications. GMC offers exceptionally reliable technologies and services based on worldwide ISO 9001:2000 certification and CMMI development methodology. It serves thousands of users worldwide, many customers are producing in excess of 100 million personalized documents per month -- including direct mail, statements, bills, policies, catalogs, correspondence and TransPromo materials.

For more information visit www.gmc.net

About DocPath

DocPath is an international document technology software company. Founded in 1992 in Madrid (Spain), the company's long list of international clients ranges from the largest banking and insurance enterprises to a wide spectrum of small and medium businesses. These disparate companies have all seen how DocPath software can simplify the crucial tasks of designing, generating and distributing their business-critical documents. DocPath reinvests half of its revenue on R&D.

For more information visit www.docpath.com

About Crawford

Since 1995, Crawford Technologies' award-winning solutions have helped over 500 companies around the world reduce costs associated with communications processes by delivering mission-critical transactional communications to their customers in the format they need, when they need it. With CrawfordTech's range of unique software products and services, our clients simplify, automate and extend document delivery cost effectively -- irrespective of current, legacy or future standards in infrastructure or document output. CrawfordTech's quality software, expert support and print business knowledge help clients to meet operational, service, marketing, legal and standards requirements and automate the delivery of billions of communications to their customers annually.

For more information, visit www.crawfordtech.com

For media inquiries, please contact:

Gemma Craven
Breakaway Communications for InfoPrint Solutions Company
Email Contact
Tel: 212-616-6005 / 917-576-6316

Stuart Warner
VP, Marketing & Sales, Crawford Technologies Inc.
Email Contact
Tel: 416-410-1233

Julio A. Olivares
President & CEO, DocPath
Email Contact
Tel:+34 918 035 000

Bill Parker
Chief Marketing Officer, GMC Software AG
Email Contact
Tel: +44 7768 272792