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Canon Offers Wide-Ranging uniFLOW Output Manager Print Management Suite

 

October 30, 2008 - In early October, Canon U.S.A., Inc. announced the availability of Canon uniFLOW Output Manager in North and South America. Already distributed in Europe, Australia and Southeast Asia, uniFLOW Output Manager is a modular, scalable print-management software solution that affords companies greater control over their print operations. uniFLOW Output Manager can improve efficiency by intelligently routing each print job to the output device best suited for it. The solution can also reduce printing expenses by re-routing jobs from devices with high per-page costs (such as color printers or personal inkjet printers) to less-costly devices when appropriate.

 

“Instead of widely deploying printers, companies are trying to right-size their deployments with centralized MFPs,” explained Dennis Amorosano, senior director of Solutions Business Development at Canon. “With uniFLOW, we are enabling customers to take the next step and manage not just office printing, but also the production print center.”

 

uniFLOW Output Manager is a modular solution consisting of the core server product and additional modules that add specific functionality tailored to a company’s needs. For an office environment, a customer could request modules to handle job accounting and cost recovery; user authentication, including hooks into a company’s card-based identification card system; and secure print release, whereby a user can walk up to any output device on the network and release a print job from the uniFLOW queue and apply the finishing features available on that device.

 

For companies with production print centers, uniFLOW Output Manager can be configured to handle job ticketing, Web-based job submission, PDF workflow and more.

 

One of uniFLOW Output Manager’s main features is its rules-based job routing, where jobs of a certain size or a certain type are routed to the optimal output device. For example, the software can intelligently recognize when a monochrome job has been sent to a color device and then re-direct it to a lower cost-per-page monochrome device. Or uniFLOW can route a large print job to a more appropriate device in the company’s print center. With a small utility installed on the client PCs within a company, uniFLOW can also re-direct print jobs from high-cost-per-page local printers to a less-costly central MFP. Whenever a print job is re-routed, the user gets a pop-up message indicating where the document has been output.

 

The solution works with Canon and third-party output devices. The core server product can be deployed on an existing server with computing bandwidth to spare, though Amorosano reported that it would more likely be deployed on a dedicated server, especially if a company intends to add several modules to increase the solution’s functionality.

 

uniFLOW Output Manager was developed by NT-ware, a software development firm in which Canon has a 70-percent stake. Amorosano reported that uniFLOW Output Manager is not replacing a current product, but rather is an addition to Canon’s solutions portfolio and will co-exist with more targeted single-function solutions such as Canon imageWARE Accounting Manager and Equitrac cost-recovery solutions.

 

Pricing varies depending on the size of the organization and which modules are desired, but Amorosano estimates a typical installation of the uniFLOW server plus one module would start at less than $10,000. “That’s less expensive than sourcing the functionality from various software vendors, and alleviates the integration and administration headaches that approach would pose,” he noted. That said, businesses that need just one aspect of uniFLOW Output Manager’s functionality—and that don’t foresee the need for its other services—are better candidates for a targeted single-function solution, as such a deployment will be more cost effective.

 

In the broader market, uniFLOW  Output Manager competes with a range of standalone applications. As noted, Canon imageWARE Accounting Manager and Equitrac’s offerings are available directly from Canon to handle job accounting, and third-party solutions such as those available for the eCopy ShareScan platform are also available. American PrintWare Inc.’s RoutXpress and RX5to1 can handle print job re-routing (see APWI Helps Dealers Capture More Clicks), and EFI’s Digital StoreFront is available to automate print center workflow over the Internet. In terms of integrated solutions, Print Audit 5 comes the closest to matching uniFLOW Output Manager’s capabilities, offering job accounting, usage analysis and job re-routing capabilities (see BLI’s July 2006 Solutions Report). But no integrated solution BLI has seen to date also includes uniFLOW Output Manager’s authentication features and additional modules to serve the needs of production print centers.

 

Canon Business Solutions and independent Canon authorized dealers can resell uniFLOW Output Manager directly to interested customers through Canon U.S.A.’s Professional Services program. Canon’s trained consultants and technicians are available to assist with opportunities and implement solutions at customer locations.

 

©2010 Buyers Laboratory Inc.