SpringCM Extends Ability to Help Customers Manage Teams, Tasks and Content
New Version of SpringCM Cloud Enterprise Content Management Also Adds Offline Sync
CHICAGO, IL--SpringCM recently announced the June 2011 release of its award-winning cloud enterprise content management platform. This latest release, featuring additional dynamic case management features and new offline sync of content, helps SpringCM customers more easily put their content to work.
As recently noted by Craig LeClair of Forrester Research, the key jobs in most companies today are less structured, more ad hoc, and require more skills and interaction with other specialists. This latest SpringCM release makes it even faster to deploy content applications to meet these needs by putting people at the center; driving business performance by leveraging team skills, experiences and knowledge; and better engaging customers, employees and partners.
Highlights of the Latest Release:
Business users now benefit from more SpringCM Dynamic Case Management capabilities:
Automates more processes using new SmartRules to automatically create new tasks, update cases, or send messages based on best practices and corporate policies.
Captures critical case correspondence and drives communications consistency with the new Email Task feature
Facilitates getting more work done with fewer clicks and stays on top of upcoming work with the new My Tasks widget
Monitors team workloads and improves productivity using key performance indicators with new case reporting
Whether on a plane or at a customer site, users can now work on-the-go with a new capability to keep content available offline and automatically synchronized with their SpringCM cloud repository
“We’ve had tremendous response for addressing business processes that involve teams, tasks and content such as employee on-boarding/off-boarding, product launches, new account opening and vendor on-boarding,” said Daniel Dosen, vice president of product management, SpringCM. “The new capabilities mean business users can do even more to tame these untamed processes without help from consultants or IT resources.”