There's no better judge of a company's products and services than direct feedback from its customers. Print Audit, the print management company, has now received 300 testimonial letters which can be viewed on the company's website.
Providing top-notch customer support has been a high priority for Print Audit since its inception 11 years ago. A live person always answers the phone, and all customers receive free and unlimited technical support. Additionally, Print Audit's products are easy to install and set up, meaning the customer has more time to focus on running their business rather than being bogged down with technical issues.
To ensure that all of its customers have a positive experience with the company, Print Audit regularly follows up with its clients to determine if the software is working as expected and offer assistance if needed. This proactive approach to support is rare in today's world where consumer complaints often outnumber compliments. Print Audit credits its motto of "Have Fun, Build Great Products, 'WOW' the Customer" for its success and rapid growth.
Print Audit's 300th testimonial letter was received from Energy Management & Services Co. (EMS), a project management and engineering design firm based out of Houston, TX. They use the Recovery software to help them track and recover their costs associated with printing and photocopying. In the testimonial, EMS praises Print Audit's technical and customer support, stating that "Print Audit's technical staff communicates thoroughly and effectively with immediate resolve, making it a positive overall experience when interacting with the company," said Mary Cruz, Office Administration for Energy Management & Services Co.
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