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Ricoh and University of Kentucky Announce New Managed Document Services Relationship

Agreement streamlines managed print services and fulfillment workflow throughout all university-run facilities

WEST CALDWELL, N.J. --Ricoh Americas Corporation announced that the University of Kentucky (UK) has selected IKON, a Ricoh Company, to provide a managed print services solution for the University, Hospital, and outlying campuses and extensions through Ricoh's Managed Document Services (MDS).

Ricoh's MDS approach is designed to manage and optimize an organization's information. It is unique in that it goes beyond traditional managed print services as it improves the way companies manage and share information. Ricoh aligns and manages all aspects of a company's document-related tasks while also concentrating on the needs and abilities of the people that interface with these processes every day.

UK is incorporating portions of Ricoh's MDS solution into its Managed Print Services Program. Ricoh will conduct an assessment of each university area and make recommendations on the number and type of printers, fax machines, scanners, copiers and other output devices based on the departments' needs, in an effort to reduce document production expenses and increase productivity. In addition, through Ricoh MDS, Ricoh will help UK meet their managed print services goals, including:

  • Lowering the total cost of ownership of output devices;
  • Reducing the environmental impact of output devices and support sustainability;
  • Reducing energy consumption;
  • Reducing space needs; and streamlining operations, standardizing equipment and increasing efficiencies.

Ricoh's full-time, on-campus staff will quickly respond to service inquiries, manage supplies and track equipment activity using Ricoh's TRAC solution, which captures customer needs and centralizes and automates the tracking, monitoring and management of assets and processes.

"With this program, everyone in the UK community can play a part in reducing costs and ensuring sustainability," said Bill Harris, purchasing director for UK. "We can make a big impact by analyzing and managing the way we print."

"IKON Office Solutions, a Ricoh Company, has had a strong relationship with the University of Kentucky for more than 20 years, and we're pleased that UK has selected us to meet its managed document services needs," says Terrie Campbell, Vice President, Managed Document Services, Ricoh U.S. "We are a leader in this field, and through Ricoh's comprehensive MDS approach, we will help UK manage documents more effectively as well as drive improvements in productivity, collaboration and performance. We look forward to continuing our successful relationship with the University of Kentucky."

For more information on Ricoh Managed Document Services, please visit

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Posted: 4/8/2011 12:07:20 PM | 0 comments
Filed under: Education, Ricoh, Vertical Markets
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